Terms of service

Last updated: October 1, 2026

Overview

This website is operated by The Bounce Factory. By visiting our site and/or purchasing from us, you agree to these Terms of Service.

Products

We sell commercial inflatable products intended for business and organizational use (including rental operators). Product descriptions, pricing, and availability are subject to change. We reserve the right to refuse or cancel any order.

Accuracy

We aim for accurate photos and specs, but colors, measurements, and features can vary. If a critical spec matters for your rental fleet or venue, confirm with us before purchase.

Payments

You agree to provide current, complete, and accurate purchase and account information. Payment is due as indicated at checkout unless we agree otherwise in writing.

Shipping & risk

See our Shipping policy. Title and risk of loss follow carrier terms once the shipment is tendered to the carrier, or upon pickup at our Willoughby, OH or Midlothian, TX locations.

Limitation of liability

To the fullest extent permitted by law, The Bounce Factory is not liable for indirect, incidental, or consequential damages arising from use of our products or site. Our total liability related to any order is limited to the amount you paid for that order.

Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules.

Contact

The Bounce Factory
38301 Apollo Pkwy Unit 8, Willoughby, OH 44094
Phone: 216-930-1578
Email: info@bouncefactory.com